0l99's Privacy Policy — Your Information Is Our Responsibility

0l99 ("we", "us", or "the platform") is a provider of online casino and betting services. We place the highest importance on the privacy of our users ("you" or "member"). This Privacy Policy explains what types of information we collect, why we collect it, and how we keep it secure when you use the 0l99 website, create an account, or use our services.

This policy applies to all 0l99 services, web pages, applications, and associated digital channels. By using our services, you are considered to have agreed to this policy. If you do not agree with any terms of this policy, please refrain from using our services.

0l99 believes that transparency and trustworthiness are the foundation of a long-term relationship. We are therefore committed to being fully transparent about how we collect and use information.

0l99 uses the information collected about you for the following legitimate purposes:

0l99 never sells, rents, or transfers your personal information to third parties for commercial purposes. However, information may be shared in the following specific circumstances:

• Payment Providers: Only the information necessary to process transactions is shared with bKash, Nagad, Rocket, and Upay.
• Technology Service Providers: With contracted partners for server hosting, cybersecurity, and technical support, under strict confidentiality agreements.
• Game Software Providers: Companies such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe use limited information solely for operating games.
• Legal Authorities: In response to court orders, legal proceedings, or legitimate requests from government authorities.
• Fraud Prevention: With relevant authorities in cases involving the investigation of fraud, money laundering, or other illegal activity.
• Business Transfers: In the event of a business merger or acquisition, provided the new entity is bound by this same privacy policy.

0l99 uses industry-standard security technologies and practices to protect your personal and financial information:

While we make every effort to protect your information, it is not possible to guarantee that data transmission over the internet is completely secure. You are therefore advised to keep your account password confidential and to contact us immediately if you notice any suspicious activity.

0l99 retains your personal information only for as long as necessary. The data retention policy is as follows:

• Active Accounts: All necessary information is retained for as long as the account remains active.
• After Account Closure: Information is retained for a set period as required by legal obligations and financial record-keeping needs.
• Transaction Records: Financial transaction data is retained for the period prescribed by applicable law.
• Support Conversations: Customer service records are kept for a limited period to ensure service quality.

Once the set retention period expires, your information is securely deleted or anonymized.

You have the following rights regarding your personal information, which you may exercise at any time:

To exercise any of the above rights, please contact our support team. We will process your request within a reasonable time.

0l99's services are for users aged 21 and above only. We do not knowingly collect personal information from minors. Age verification is a mandatory step during account registration.

If it comes to our attention that a minor's information has entered our system, we will delete it immediately and close the associated account. If a parent or guardian becomes aware that their child has been using a 0l99 account, please contact us right away.

0l99 reserves the right to update this privacy policy from time to time. If any significant changes are made to the policy, we will notify you in the following ways:

• A clear notice of the changes will be displayed on the website.
• Registered users may be notified via email or an account message.
• The date of the most recent review will be noted at the top of the policy.

Continuing to use 0l99 after changes have been made will be considered acceptance of the updated policy. You are therefore advised to visit this page periodically.

If you have any questions or concerns about this privacy policy, or if you wish to exercise your rights regarding your information, please contact our customer support team:

We take all privacy-related requests seriously and aim to respond within a reasonable time.